A checked bag that doesn’t turn up is usually declared lost after a period (commonly 21 days). On an international flight the Montreal Convention makes the airline liable for the value of the bag and its contents, up to about 1,519 SDR (~US$2,100 / €1,800) per passenger.
[Your name / address / email / phone]
[Date]
[Airline] — Baggage Claims
Re: Lost baggage claim — Montreal Convention 1999, Article 17(2)
Flight [number] — [origin] to [destination] — [date]
PIR / file reference: [____] · Booking: [PNR]
Bag tag number(s): [____]
Dear Sir or Madam,
My checked bag on flight [number] on [date] (PIR [____]) was not
delivered and has now been [declared lost / not located after [X] days].
Under Article 17(2) of the Montreal Convention, the carrier is liable for
the loss of checked baggage up to the per-passenger limit (currently
1,519 SDR, effective 28 December 2024). I claim for the bag and its
contents as itemized below (proofs of purchase/photos enclosed where
available):
[Item — description] .............. [value]
[Item — description] .............. [value]
----------------------------------------------
TOTAL CLAIMED ..................... [currency + amount]
Please settle this claim, up to the applicable limit, within [21] days.
Yours faithfully,
[Signature / printed name]
Notes
- Itemize honestly with values and proof. List contents with realistic replacement values; attach receipts, bank records, or photos where you can. Airlines may apply depreciation to used items.
- The limit is per passenger, not per bag. 1,519 SDR is the cap unless you made a special declaration of higher value at check-in and paid a fee (Article 22(2)).
- Deadlines: there’s no fixed “lost” complaint window like the 7/21-day damage/delay rules, but file promptly and note the 2-year limit to sue.
- High-value items (jewelry, electronics, cash) are often excluded or limited by the airline’s conditions of carriage and may exceed the cap — travel insurance or a homeowner’s policy may cover the gap.
Don’t accept a token “lost bag” flat fee as full settlement. Airlines sometimes offer a small fixed sum. Under the Montreal Convention you can claim your actual itemized loss up to ~1,519 SDR. Put your itemized claim in writing and ask them to justify any lower offer. US domestic? See US passenger rights ($4,700 cap).