Baggage

Lost baggage claim letter (Montreal Convention)

3 min · updated June 16, 2026

A checked bag that doesn’t turn up is usually declared lost after a period (commonly 21 days). On an international flight the Montreal Convention makes the airline liable for the value of the bag and its contents, up to about 1,519 SDR (~US$2,100 / €1,800) per passenger.

[Your name / address / email / phone]
[Date]
[Airline] — Baggage Claims

Re: Lost baggage claim — Montreal Convention 1999, Article 17(2)
    Flight [number] — [origin] to [destination] — [date]
    PIR / file reference: [____]   ·   Booking: [PNR]
    Bag tag number(s): [____]

Dear Sir or Madam,

My checked bag on flight [number] on [date] (PIR [____]) was not
delivered and has now been [declared lost / not located after [X] days].

Under Article 17(2) of the Montreal Convention, the carrier is liable for
the loss of checked baggage up to the per-passenger limit (currently
1,519 SDR, effective 28 December 2024). I claim for the bag and its
contents as itemized below (proofs of purchase/photos enclosed where
available):

    [Item — description] .............. [value]
    [Item — description] .............. [value]
    ----------------------------------------------
    TOTAL CLAIMED ..................... [currency + amount]

Please settle this claim, up to the applicable limit, within [21] days.

Yours faithfully,
[Signature / printed name]

Notes

Don’t accept a token “lost bag” flat fee as full settlement. Airlines sometimes offer a small fixed sum. Under the Montreal Convention you can claim your actual itemized loss up to ~1,519 SDR. Put your itemized claim in writing and ask them to justify any lower offer. US domestic? See US passenger rights ($4,700 cap).

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