The airline owes you.
Here is the letter.

Yes. Every letter is a free, copy-paste template — no account, no paywall, and nothing you type leaves your browser. This is general information, not legal advice.

Under EU261 it is a fixed €250, €400 or €600 by distance for an arrival delay of 3 hours or more, a cancellation with under 14 days’ notice, or denied boarding. UK261 pays £220, £350 or £520. The US has no fixed delay compensation, but the 2024 DOT rule gives an automatic refund for a cancelled or significantly changed flight you don’t take.

No. Claim agencies typically keep a quarter to a third of your payout. The airline owes the money to you directly, and a clear letter citing the regulation usually gets it paid. These templates let you keep all of it. An agency can still make sense if the case is heading to court and you don’t want the hassle.

Only for “extraordinary circumstances” outside its control — severe weather, air-traffic-control restrictions, external strikes, security risks, bird strikes. Most technical faults and strikes by the airline’s own staff do not count, so compensation is still owed. Even in extraordinary circumstances you keep the right to care (meals, hotel) and to a refund.

There is no EU-style cash compensation, but you have real rights: an automatic refund (to your original payment, not a voucher) if the flight is cancelled or significantly changed and you don’t fly; denied-boarding compensation up to $1,075 or $2,150; and up to $4,700 for a bag lost on a domestic flight.

On international flights the Montreal Convention covers baggage up to 1,519 SDR (about US$2,100) per passenger — but you must complain in writing within 7 days for damage and 21 days for delay, and sue within 2 years. US domestic baggage liability is up to $4,700.

No. flightclaimletters provides general legal information and letter templates, not legal advice, and is not a law firm or a government agency. Rules and amounts change — every page prints the primary source and the date we last checked it.